Many of our stores are now open. Our public spaces are also open for you to enjoy.
Your safety is our number one priority, and we’ve been working hard to make sure that King’s Cross is as safe as possible for everyone who visits, lives or works here. Below you’ll find details of the safety measures that are in place, plus answers to questions that have been coming in via our social channels.
You’ll find an information booth on King’s Boulevard at the station entrance and another at Granary Square where you can speak to a member of staff about any questions you might have. The booths will be manned from 7am-7pm, every day.
Safety and social distancing
New signage and ground markings will provide guidance and help everyone to keep a safe distance, whether in the public spaces or at shops and eateries. For your own and everyone’s safety, please respect the social distancing rules and look out for any one-way routes. The ‘red caps’ are our safety personnel. They will be there to welcome you and to provide guidance and assistance should you need it.
Hygiene and cleanliness
You’ll find hand santiser units all around King’s Cross. See the map below for their locations. As well as this, many of the stores are providing hand sanitiser for customers.
We’re keeping King’s Cross spotlessly clean and have introduced enhanced cleaning across the estate, including a technique called ‘fogging’, which will be in use in any shared spaces, for example, the WCs and lifts. We will be paying extra attention to any surfaces that you might come into contact with, such as handrails, bike racks and benches.
If at all possible, we’d encourage you to come to King’s Cross on foot or by bike. There are currently 100 public bike spaces and we are adding an additional 240 spaces. You will find their locations on the map at the bottom of this page. Santander, Brompton, Lime and Jump bike hire is available, and free bike maintenance from Dr Bike will be available weekly on Wednesdays from July 8 at Lewis Cubitt Square.
If you are using public transport, the main station entrances are open as normal. Please follow TFL announcements and travel alerts on Twitter for the latest updates. Unfortunately, public car parking is not available at this time.
Many of our stores re-opened on June 15th, with more to come. Click here to find all the latest opening dates. For store opening hours, as well as the safety measures each store has put in place, please download the KX App. You’ll also find information on which stores are offering services such as click & collect, call & collect, private appointments and delivery.
Places to eat and drink
Until July 4th when restaurants can reopen, many of the restaurants and cafes are open for takeaway, click & collect and delivery. You can enjoy your takeaway food and drinks in the public spaces, but please respect the social distancing rules. You’ll find cafe tables at Coal Drops Yard.
WCs are open and baby changing facilities are available in both Coal Drops Yard WCs. You can see the locations on the map below. Enhanced cleaning routines are in place in the WCs including fogging.
Are the fountains open? We know the fountains are a favourite with everyone. Sadly, the fountains at Granary Square and Lewis Cubitt Square must remain closed for the time being. Instead, at Granary Square there is alternative fun to be had with a maze and giant wordsearch.
Are the cafes and restaurants open? Many of the cafes and restaurants are offering take out or click & collect services until July 4th. Details can be found here.
Can people sit outside and picnic? Yes, all our parks and public spaces are open for you to enjoy. We would ask that you please do so safely and respect the social distancing rules. You’ll find tables and chairs to sit and eat outside at Coal Drops Yard.
Is the grass coming back to the canal steps? Yes, the grass will be coming back to the steps. We will also have a fun installation that will help people to sit safely on the steps. Watch this space!
Is the open-air cinema coming back? We are watching the government guidance on this but at this time, there are no announcements for the open-air cinema.
Do I need to wear a face mask when visiting King’s Cross? Government guidance does not currently require the use of face masks when in public, however, some stores are asking customers to wear masks and providing single-use masks. Please check the app for the latest.
Is Canopy Market open? Canopy Market is not open at this time, but we hope to have an announcement soon.
Is the KERB food market open? KERB streetfood market is not open at this time.
Is the play park open? The children’s play park in Handyside Gardens is not open at this time.
Is PlayKX playgroup operating? Not at this time. They will be back soon, and in the meantime, you can join them for play sessions on Zoom.
Are the leisure facilities and cinema open? The leisure facilities, gyms and cinema remain closed at this time. We are planning to introduce a space for open-air exercise soon.
Are the lifts operating? Yes, the lifts are available in Coal Drops Yard. Use is limited to one person/family group at a time. The lifts will be cleaned regularly. Please adhere to any instructions.
What are the new social distancing guidelines? On June 23rd, Government announced a relaxation to the 2-metre distancing guidance, with the introduction of the ‘one metre plus’ advice. This means that where it is not possible to maintain a 2-metre distance, the ‘one metre plus’ advice should be followed. 2 metres continues to be the recommended distancing and should be followed wherever possible. Across the King’s Cross Estate we will continue to promote and encourage 2-metre distancing. You can read the full government advice here.